Privacy Policy
App name: Học Nhật cho sinh viên Việt
Operator: 株式会社NOTCLOSED
Last updated: August 21, 2026
HelloJapan is an app and website that helps Vietnamese users and other foreign nationals prepare for work and daily life in Japan through job information, learning content, contract checklists, money tools, and consultation guidance. This policy explains how HelloJapan handles user data.
Developer and Contact
HelloJapan is operated by 株式会社NOTCLOSED. For privacy inquiries, please use the developer contact email shown on Google Play or the official contact channel published by 株式会社NOTCLOSED.
Data Stored on the User's Device
HelloJapan may store the following data locally on the user's device: selected language, saved jobs, learning progress, checklist status, selected learning videos, exchange-rate cache, public-holiday cache, game progress, and optional consultation notes.
Consultation notes are designed to remain on the user's device. Users should not enter personal, sensitive, or confidential information such as passport numbers, residence-card numbers, salary slips, workplace names, bank account information, or private chat screenshots into the notes field.
Data Sent Outside the Device
Account registration and cloud progress sync are optional. If a user creates an account, the email address and authentication information are processed by Firebase Authentication. Passwords are handled by Firebase and are not available to the HelloJapan operator in plain text. HelloJapan stores the Firebase user ID and selected app progress in Cloud Firestore so that the same progress can be used on the web and Android versions.
Cloud-synced progress may include saved jobs, completed lessons, quiz answers, checklist status, manga reading status, selected learning content, game progress, player name entered in the game, and game audio settings. Consultation notes, contract-check text, salary inputs, and money-calculation inputs are not included in cloud sync and remain on the user's device.
HelloJapan does not use advertising or analytics tracking in this Firebase integration. The app also retrieves publicly available or operator-provided data from the internet, including job data, education video data, exchange-rate data, public-holiday data, and linked official web pages.
Advertising, Cookies, and Similar Technologies
The HelloJapan website uses Google AdSense to display advertisements. Third-party vendors, including Google, may place or read cookies on a visitor's browser or use web beacons, IP addresses, and other identifiers as a result of ad serving. These technologies may be used to deliver and measure ads, limit repeated ads, prevent fraud, and personalize advertising where permitted and consented to.
Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables Google and its partners to serve ads based on visits to this website and other websites. Users can manage or opt out of personalized advertising in Google Ads Settings. Learn more about how Google uses information from partner sites and apps.
Where required, HelloJapan or Google's certified consent platform may ask users to choose how advertising data and cookies are used. Advertising preferences can affect personalization, but do not remove the website's core job, learning, culture, and support functions.
Third-Party Services and External Links
HelloJapan may connect to or link to the following services:
- Google Firebase Authentication and Cloud Firestore: used for optional account login and progress sync.
- Google AdSense: used on the website to deliver and measure advertisements.
- HelloJapan website and data files: used to deliver app content such as jobs and learning content.
- YouTube: used to display and link to education videos from the operator's YouTube channel.
- Public job information providers: used to show or link to job opportunities and official application pages.
- Exchange-rate services: used to retrieve exchange-rate information.
- Public-holiday services: used to retrieve Japan and Vietnam holiday information.
- LINE OpenChat: used as an optional external community link for user questions and peer support.
When users open an external website, YouTube, LINE, or an official job page, the privacy policy of that external service applies.
Use of Data
Locally stored data keeps app preferences, saved content, learning progress, game progress, and notes available on the user's device. When a user chooses to sign in, the email address and Firebase user ID identify that account, and the cloud progress data is used only to back up and synchronize progress between the user's devices. Internet data is used to keep job information, learning content, exchange rates, and holiday information up to date.
Sharing of Personal Data
HelloJapan does not sell personal data. Account and cloud progress data are processed by Google Firebase to provide authentication and synchronization. HelloJapan does not intentionally send consultation notes or contract and money-tool inputs to Firebase. Users may choose to open external services such as YouTube, LINE OpenChat, or official job pages; data handling on those services is governed by each service's own policy.
Security
HelloJapan is designed to minimize collection of personal information. Cloud Firestore access rules restrict each progress document to the authenticated user with the matching Firebase user ID. Local storage remains available as an offline cache. Users should use a unique password and avoid entering personal, sensitive, or confidential information into local notes, the game player-name field, or community spaces.
Retention and Deletion
Locally stored data remains on the user's device until the user clears browser/app storage, resets the app, or uninstalls the app. Cloud progress remains in Firebase while the user's account exists. The user can open the account screen in HelloJapan and delete the Firebase account and its cloud progress. This operation does not automatically erase the local copy on the device; local data can be removed by clearing browser/app storage or uninstalling the app. Consultation notes are not part of the Firebase account data.
Children
HelloJapan is intended for users preparing for employment, study, or daily life in Japan. It is not designed for children.
Changes to This Policy
This policy may be updated when HelloJapan adds new features or changes how data is handled. The latest version will be published on this page.
日本語要約
HelloJapanの運営会社は株式会社NOTCLOSEDです。HelloJapanは、日本で働く・学ぶ準備をする ベトナム人および外国籍ユーザー向けのアプリです。 アカウント登録は任意です。登録した場合、メールアドレスと認証情報はFirebase Authenticationで処理され、 保存求人、学習・クイズ・漫画・ゲーム・チェックリストの進捗はCloud Firestoreへ保存されます。 パスワードの平文をHelloJapan運営者が取得することはありません。
相談メモ、契約チェックの入力文、給与・費用計算の入力値はクラウド同期されず、端末内だけに保存されます。 アプリのアカウント画面からFirebaseアカウントとクラウド進捗を削除できます。 HelloJapanは、このFirebase連携で広告またはアクセス解析を使用しません。 求人、学習動画、為替、祝日などの情報を表示するため、外部サービスや公式ページに接続することがあります。 YouTube、LINE、求人元ページなど外部サイトを開いた場合は、それぞれのサービスのプライバシーポリシーが適用されます。
WebサイトではGoogle AdSenseによる広告を表示します。Googleなどの第三者配信事業者は、広告の配信・測定・ 不正防止・パーソナライズのため、Cookie、Webビーコン、IPアドレスなどを利用する場合があります。 広告のパーソナライズはGoogleの広告設定で 管理できます。法令上必要な地域では、Google認定の同意管理画面などを通じて選択肢を表示します。
Tóm tắt bằng tiếng Việt
Đơn vị vận hành Học Nhật cho sinh viên Việt là Công ty Cổ phần NOTCLOSED. Đây là ứng dụng hỗ trợ người Việt Nam và người nước ngoài chuẩn bị làm việc, học tập và sinh sống tại Nhật Bản. Việc tạo tài khoản là tùy chọn. Khi đăng ký, email và thông tin xác thực được Firebase Authentication xử lý; việc làm đã lưu, tiến độ bài học, câu hỏi, manga, checklist và game được lưu trong Cloud Firestore. Nhà vận hành HelloJapan không thể xem mật khẩu ở dạng văn bản thuần.
Ghi chú tư vấn, nội dung kiểm tra hợp đồng và dữ liệu nhập vào công cụ tính tiền chỉ được lưu trên thiết bị, không đồng bộ lên Firebase. Người dùng có thể xóa tài khoản Firebase và tiến độ đám mây trong màn hình tài khoản. HelloJapan không dùng quảng cáo hoặc theo dõi phân tích trong tích hợp Firebase này. Khi mở YouTube, LINE OpenChat, trang việc làm chính thức hoặc dịch vụ khác, chính sách của dịch vụ đó sẽ được áp dụng.
Trang web sử dụng Google AdSense để hiển thị quảng cáo. Google và các nhà cung cấp bên thứ ba có thể dùng cookie, web beacon, địa chỉ IP hoặc mã nhận dạng khác để phân phối, đo lường, chống gian lận và cá nhân hóa quảng cáo khi được phép. Người dùng có thể quản lý quảng cáo được cá nhân hóa tại Cài đặt quảng cáo của Google. Ở những khu vực pháp luật yêu cầu, người dùng sẽ được cung cấp lựa chọn đồng ý phù hợp.